During CCTV installation or after CCTV camera installation If your CCTV camera is not working, here are some troubleshooting steps you can follow:
Check Power Supply:
Ensure that the camera is receiving power. Check if the power cable is securely connected to the camera and if the power source is working properly. Consider trying a different power outlet or using a different power adapter to rule out power supply issues.
Ensure that all cables and connectors are properly connected. Check the cable connections between the camera, DVR/NVR, and monitor or network switch. Make sure the cables are not damaged or loose.
Try restarting the camera, DVR/NVR, and any network equipment involved in the system. Power off each device, wait for a few seconds, and then power them back on. This can help resolve temporary glitches.
Check Network Connection:
If your CCTV camera is connected to a network, ensure that it is properly connected and has a stable network connection. Verify the network cable, router settings, and IP address configuration. You may also try rebooting your router or switch.
Review Camera Settings:
Check the camera settings on the DVR/NVR or through the camera’s configuration interface. Ensure that the camera is not in privacy mode or that any motion detection settings are properly configured. Confirm that the camera is set to the correct resolution and frame rate.
Test with Different Devices:
If possible, connect the camera to a different DVR/NVR or monitor to check if the issue lies with the camera or the device it is connected to.
As a last resort, you can try resetting the camera to its factory default settings. Refer to the camera’s user manual for instructions on how to perform a reset. Note that this will erase any customized settings.
If you have followed these steps and the issue persists, it is recommended to contact a professional CCTV technician or the manufacturer’s support for further assistance.